Privacy Policy

Last Updated: January 15, 2026

1. Information We Collect

1.1 Personal Information

When you register for a Richard Casino account or use our services, we collect the following personal information:

• Full name and date of birth
• Residential address and country of residence
• Email address and telephone number
• Username and password for Richard Casino login Australia
• Government-issued identification documents (passport, driver's license)
• Payment information and financial transaction history
• Proof of address documents

1.2 Automatically Collected Information

When you access Richard Casino Australia platform, we automatically collect:

• IP address and device information
• Browser type and operating system
• Game play history and betting patterns
• Richard Casino app usage data and preferences
• Cookies and similar tracking technologies
• Session duration and interaction data
• Geolocation data (to verify Australian residency)

1.3 Communications

We collect information from your communications with Richard online casino, including:

• Customer support inquiries and chat logs
• Email correspondence
• Survey responses and feedback
• Marketing preferences and communications history

2. How We Use Your Information

2.1 Service Provision

Casino Richard uses your personal information to:

• Create and manage your Richard Casino account
• Process your deposits, withdrawals, and gaming transactions
• Verify your identity and age (18+ requirement in Australia)
• Provide customer support and respond to inquiries
• Deliver Richard Casino sign up bonus and promotional offers
• Enable gameplay and maintain game history
• Process Richard Casino login Australia requests securely

2.2 Legal and Regulatory Compliance

Richard Casino processes your data to comply with:

• Australian gambling regulations and licensing requirements
• Anti-money laundering (AML) and counter-terrorism financing (CTF) obligations
• Know Your Customer (KYC) verification procedures
• Responsible gambling requirements
• Tax reporting obligations
• Court orders and legal processes

2.3 Security and Fraud Prevention

We use your information to:

• Detect and prevent fraudulent activities
• Monitor for suspicious betting patterns
• Protect against unauthorized account access
• Maintain the integrity of Richard Casino Australia platform
• Investigate violations of our terms and conditions

2.4 Marketing and Communications

With your consent, Richard online casino may use your data to:

• Send promotional offers and Richard Casino sign up bonus information
• Provide personalized gaming recommendations
• Send newsletters and updates about new games
• Communicate special events and tournaments
• Conduct market research and surveys

3. Legal Basis for Processing

Richard Casino processes your personal information based on the following legal grounds:

4. Information Sharing and Disclosure

4.1 Service Providers

Casino Richard shares your information with trusted third-party service providers who assist in:

• Payment processing and financial transactions
• Identity verification and KYC checks
• Game software provision
• Customer support services
• Marketing and analytics platforms
• Cloud hosting and data storage
• Email delivery and communications

All service providers are contractually bound to protect your data and use it only for specified purposes.

4.2 Legal and Regulatory Authorities

Richard Casino Australia may disclose your information to:

• Australian gambling regulators and licensing authorities
• Law enforcement agencies investigating criminal activities
• Courts pursuant to valid legal orders
• Tax authorities for reporting purposes
• AUSTRAC for AML/CTF compliance

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

4.4 With Your Consent

We may share information with third parties when you provide explicit consent, such as participating in promotional partnerships or third-party integrations.

5. Data Security

5.1 Security Measures

Richard Casino implements comprehensive security measures to protect your personal information:

• Encryption: 256-bit SSL encryption for all data transmission
• Secure Servers: Data stored on secure servers with restricted access
• Firewalls: Advanced firewall protection against unauthorized access
• Authentication: Multi-factor authentication for Richard Casino login Australia
• Monitoring: 24/7 security monitoring and intrusion detection systems
• Access Controls: Role-based access restrictions for employee data access
• Regular Audits: Periodic security assessments and vulnerability testing

5.2 Payment Security

Richard Casino app and website utilize PCI DSS compliant payment processors. We do not store complete credit card information on our servers. All financial transactions are encrypted and processed through secure payment gateways.

5.3 Account Security

You are responsible for maintaining the confidentiality of your Richard Casino account credentials. We recommend:

• Using strong, unique passwords
• Enabling two-factor authentication
• Not sharing your login credentials
• Logging out after each session
• Keeping your contact information updated

6. Data Retention

Richard Casino Australia retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations:

After retention periods expire, Richard online casino securely deletes or anonymizes your personal information in accordance with data protection standards.

7. Your Privacy Rights

Under Australian privacy laws, you have the following rights regarding your personal information:

7.1 Access and Portability

• Request a copy of your personal data held by Casino Richard
• Receive your data in a structured, machine-readable format
• Access your account information through the Richard Casino login Australia portal

7.2 Correction and Update

• Request correction of inaccurate or incomplete personal information
• Update your account details through your Richard Casino account settings
• Notify us of changes to your contact information

7.3 Deletion

• Request deletion of your personal information (subject to legal retention requirements)
• Close your Richard Casino Australia account
• Note: Certain data must be retained for regulatory compliance

7.4 Restriction and Objection

• Object to processing of your personal information for marketing purposes
• Restrict processing in certain circumstances
• Opt-out of promotional communications while maintaining your account

7.5 Withdraw Consent

• Withdraw consent for optional data processing activities
• Unsubscribe from marketing emails
• Disable non-essential cookies

7.6 How to Exercise Your Rights

To exercise any of these rights, contact Richard Casino through:

• Email: privacy@richardcasiino.com
• Customer support through your Richard Casino app or website account
• Written request to our data protection officer

We will respond to your request within 30 days. Identity verification may be required to protect your privacy.

8. Cookies and Tracking Technologies

8.1 Types of Cookies

Richard Casino Australia uses the following types of cookies:

8.2 Managing Cookies

You can control cookies through:

• Your browser settings (block all cookies or selective blocking)
• Richard online casino cookie preferences center
• Opt-out links in marketing emails

Note: Disabling essential cookies may affect your ability to use certain features of Richard Casino Australia platform.

8.3 Third-Party Cookies

Our service providers may set cookies for analytics, payment processing, and advertising purposes. These third parties have their own privacy policies governing cookie use.

9. International Data Transfers

While Richard Casino primarily operates in Australia, certain service providers may process your data in other countries. When we transfer personal information internationally:

• We ensure adequate data protection safeguards are in place
• We use standard contractual clauses approved by relevant authorities
• We verify that third countries provide adequate data protection
• We comply with Australian cross-border disclosure requirements

All international transfers comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

10. Children's Privacy

Richard Casino Australia services are strictly prohibited for individuals under 18 years of age. We do not knowingly collect personal information from minors.

• Account registration requires age verification
• Government-issued ID is required during KYC process
• Any accounts discovered to belong to minors will be immediately closed
• If we discover we have collected information from a minor, we will delete it promptly

If you believe a minor has registered with Casino Richard, please contact us immediately at compliance@richardcasiino.com.

11. Responsible Gambling and Privacy

Richard online casino takes responsible gambling seriously. Your privacy rights extend to responsible gambling features:

• Self-exclusion requests are processed confidentially
• Deposit limits and cool-off periods are maintained securely
• Access to gambling support resources does not affect your account status
• We may share information with self-exclusion registers as required by law

For responsible gambling support, visit: Gambling Help Online (1800 858 858) or Lifeline Australia (13 11 14).

12. Third-Party Links

Richard Casino app and website may contain links to third-party websites, payment processors, or social media platforms. This Privacy Policy applies only to Richard Casino Australia. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services you access.

13. Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, Casino Richard will:

• Notify affected users within 72 hours of discovering the breach
• Report the breach to the Office of the Australian Information Commissioner (OAIC) as required
• Describe the nature of the breach and potential consequences
• Outline measures taken to address the breach
• Provide recommendations to mitigate potential harm

14. Changes to This Privacy Policy

Richard Casino reserves the right to update this Privacy Policy to reflect changes in:

• Our data processing practices
• Legal and regulatory requirements
• Technology and security measures
• Service features and functionality

When we make material changes:

• We will update the "Last Updated" date at the top of this policy
• We will notify you via email or Richard Casino login Australia notification
• We will request your consent where required by law
• Continued use of Richard online casino after changes constitutes acceptance

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Richard Casino Australia:

15.1 Complaints

If you believe Richard Casino has breached your privacy rights, you may:

1. Submit a complaint to our Data Protection Officer at privacy@richardcasiino.com
2. We will investigate and respond within 30 days
3. If unsatisfied with our response, you may escalate to the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au

16. Governing Law

This Privacy Policy is governed by the laws of Australia, including:

• Privacy Act 1988 (Cth)
• Australian Privacy Principles (APPs)
• Spam Act 2003
• Anti-Money Laundering and Counter-Terrorism Financing Act 2006
• Relevant state and territory gambling legislation

By using Richard Casino Australia services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.